Meter Reads — Support

OCR isn't perfect. Every value it recognises can be corrected before you save the read — just tap the field and type over it. The next capture is still done by photo, so a one-off wrong read doesn't affect future ones.

Bottom bar → New Tariff. Pick the supplier the tariff belongs to (or add a new one). Set the start date, unit rate, standing charge and VAT rate. A supplier can only have one active tariff at a time — set an end date on the old tariff to switch cleanly.

The bill is calculated between your last two reads. If you've only got one read stored, or there's no tariff covering the read period, the panel shows a placeholder message explaining what's missing.

Yes. Bills generates a PDF report for any date range covering reads, calculation and attached photos. Read history can export every read in a range with its photos to PDF as well.

Settings → Reset all data wipes every stored read, photo, supplier, tariff and preference. You'll be asked to confirm twice and then to type WIPE to be sure. This action cannot be undone.

Yes, entirely — apart from the initial Google sign-in (which needs a network to talk to Google's servers). After that, everything works offline: OCR is on-device, all your data is stored locally, no server calls happen.

It's just a lightweight way to bind the app to your phone so someone picking it up can't wander through your bill history. The email and name Google returns stay on the device — we don't have a server to send them to.

Two conditions need to be true: Settings → Security → Unlock with face or fingerprint is switched on inside Meter Reads, and you have a biometric enrolled in Android's own Settings. If the app's toggle is greyed out, the phone doesn't have one enrolled yet.